Privacy Policy

Last Updated: December 29, 2025
Effective Date: December 29, 2025

This Privacy Policy describes how Iles Funeral Homes (“Iles,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit or interact with our website, https://ilesfuneralhomes.com/ (the “Website”).

Contact Information
Iles Funeral Homes
2121 Grand Ave
Des Moines, IA 50312
United States
Phone: 515-276-4567
Email: offic1792012218e@ile1792012218scare1792012218s.com1792012218

1. Consent

By accessing or using the Website, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree, please do not use the Website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. 

2. Information We Collect

We may collect personal information that you voluntarily provide to us and information that is automatically collected when you use the Website.

Personal Information You Provide

This may include, but is not limited to:

• Name
• Email address
• Telephone number
• Mobile number
• Mailing address
• Date of birth
• Information related to funeral planning, arrangements, or pre-planning
• Other information you choose to provide through forms, inquiries, or correspondence

Because of the nature of our services, some information may be sensitive. We treat such information with heightened care and discretion.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on pages
• Referring URLs
• Date and time of visits

This information is used to understand how visitors interact with our website and to improve performance and usability.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing funeral, memorial, and pre-planning services
• Responding to inquiries and requests
• Customer support and communication
• Marketing and promotional communications (where permitted by law)
• Website analytics and performance improvement
• Site security, fraud prevention, and abuse detection
• Compliance with legal obligations

If we intend to use your information for a purpose not listed above, we will request your consent when required.

4. Marketing Communications

You may receive marketing or informational communications from us if you have requested information, used our services, or otherwise opted in where required by law.

You may opt out of marketing communications at any time by:

• Using the unsubscribe link in our emails, or
• Contacting us at offic1792012218e@ile1792012218scare1792012218s.com1792012218

Transactional or service-related communications may still be sent when necessary.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our Service, including:

• Advertising services, including Google Ads
• Marketing and communications providers
• Analytics providers
• IT, hosting, and security providers

These third parties are contractually obligated to use your information only for the purposes for which it was disclosed and to protect it appropriately.

We may also disclose your information:

• To comply with applicable laws, regulations, or legal processes
• To enforce our agreements and policies
• To protect the rights, property, or safety of Iles, our users, or others
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

6. Cookies and Tracking Technologies

Like most websites, Iles Funeral Homes uses ‘cookies’. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and other information.

We use third-party tools, including Google Analytics, to help us understand website traffic and webpage usage. These tools use cookies to collect standard internet log information and visitor behavior information in an anonymous form. You can choose to disable cookies through your browser settings, though some site features may not function as intended.

7. Data Retention

We retain personal information only for as long as necessary. De-identified and aggregated information may be retained indefinitely.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request deletion of your personal information
• Request a copy or portability of your data
• File a complaint with a data protection authority

To exercise your rights, please contact us at offic1792012218e@ile1792012218scare1792012218s.com1792012218. We will respond in accordance with applicable law.

9. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and you provide information at your own risk.

10. Third-Party Links

Our website may contain links to third-party websites or services not operated by Iles Funeral Homes. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review the privacy policies of any external sites you visit.

11. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the revised policy will become effective immediately unless otherwise required by law.

Your continued use of the Website after the effective date constitutes acceptance of the updated Privacy Policy.

13. Grievance / Data Protection Contact

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:

Grievance Officer
Iles Funeral Homes
2121 Grand Ave
Des Moines, IA 50312
Email: offic1792012218e@ile1792012218scare1792012218s.com1792012218

We will address concerns in accordance with applicable law.